The Fact About Telus technical support That No One Is Suggesting
The Fact About Telus technical support That No One Is Suggesting
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Even so, soon after examining the agreement, I seen it didn’t mirror the bargains or plan information reviewed, such as the 500GB of information and additional reductions for pre-approved payments.
Also, our telephone line to the house arrived down in a windstorm the opposite night time, as did our neighbors. We do not utilize a landline any more, although the cable is in the street and however linked on the home conclude. I prompt that They simply take away it entirely. They mentioned as I did not have an active landline, they might not deliver a technician out to clean up the wire in the course of the highway.
It is currently been two weeks and my difficulty Along with the billing has not been fixed , I have been customer Telus for over 20 years and this customer service is horrendous! I questioned to talk to supervisor several often times final. She reported she would In addition they desired me to Visit the retail store exactly where I drop the cell phone off and purchased the mobile phone Once i told her I did all of it online she didn’t trust me? The cellular phone I been given the box was opened and there was no physical Sim card and or Sim card I'd asked for an eSIM, which wasn’t there. I needed to go right down to the store to have why was my box open up? Why wasn’t my box sealed? Phone fall batteries is extremely incredibly sluggish like my old mobile phone was way better than this point. I believe they gave me a outdated cellphone is the way in which they address customers with prolonged as they reward loyalty ?!!!
If an automated assistant asks for The rationale of one's simply call, mention "I would like to make payment arrangements for my mobility Invoice".
You are able to only modify it. I waited for an hour to the telephone to talk to a human. He was valuable, but needed to redirect me to a different man or woman. I was then on keep for another hour. They supplied me a far better offer, but it wasn't what was made available on the net. People offers are for new customers. As being a faithful customer I must fork out $seventy eight when compared with $sixty for the new customer, for the service I required.
• In my dialogue with Juan from the loyalty workforce, I used to be falsely accused of currently being discriminatory After i referenced A different department, which was hugely offensive and uncalled for. Juan later on apologized, expressing the encounter was completely unacceptable.
I wasn't telling but making an attempt to talk to him still he bought mad and hung up. This really is absurd and very Terrible customer service. I is going to be pulling my two lines from Telus . If This can be the customer service consumers are finding from the reps than you might want to supply it somewhere else. I have already been with Telus for about fourteen decades and It can be pretty sad that it's arrive at this . Looking at these threads and comments left by Many others it seems I am not the only real a person.
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The TELUS workforce acknowledges that our function spans numerous Territories and Treaty locations and we have been grateful for the standard Awareness Keepers and Elders who are with us now, anyone who has gone ahead of us and also the youth that encourage us.
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I'm looking for the cell phone Telus customer service number to get in touch with to speak to some representative and pondering whenever they are available in the weekend. I want to make payment preparations and tried to on chat, on the other hand they advised me I really need to get in touch with.
I want a get in touch with from someone that has some selection making energy on how I'm able to near my accounts and be completed with Telus.
My qualified is a really affected individual person. He taught me how to fix my difficulty in various quick techniques. What’s a lot more, he guided me by way of just about every step, from time to time over when. I'm genuinely grateful!
Hi Anyone, I ought to contact customer service with regard to modifying a payment arrangement. I needed to know if there is an e mail or other technique to contact them due to the fact I am Performing, and most periods I attempt to phone And do not get to talk to anyone in advance of I really need to cling up.
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